FAQs
When will my order be processed?
Most orders are processed and shipped on the same business day. Orders placed before 5pm EST will be shipped same business day.
What are your business hours?
We are open Monday - Friday 10am - 6pm EST.
How will my order be shipped?
We ship all of our products via Fed-Ex Ground shipping.
Is worldwide shipping available?
Yes! We have the capacity to ship to anywhere in the world.
Do you provide discounts for educators?
We love educators! Please email us at inquiries@jaxsonstimemachine.com in order to receive your discount.
I would love to interview you for my podcast/television show/website. How do I get in touch?
For all media inquiries, please email us at inquiries@jaxsonstimemachine.com
Do you provide discounts for bulk purchases?
Yes, please email us at inquiries@jaxsonstimemachine.com
Are any other vendors authorized to sell your products?
We currently have a partnership with BookBaby and Amazon. We do not recommend purchasing from any third party websites other than the aforementioned as cannot verify the quality or authenticity of the product.
What is the recommended age group for “Jaxson’s Incredibly Magical Time Machine?”
While we believe that any age will enjoy our book series, we recommend purchasing for kids ages 0-8.